FAQs

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to support@digiloopstore.com.

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  • Pre Sale Questions

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Pre Sale Questions

We offer 100% digital products such as Canva templates, Notion dashboards, ChatGPT prompts, video courses, stock assets, ebooks, automation tools, and more.

Right after your payment is confirmed, you’ll get an instant download link on the checkout page and via email. No waiting, no shipping.

Some products may require specific platforms like Canva, Notion, Microsoft Office, Adobe Suite, or editing tools. Each product page includes compatibility details.
Yes! Most of our products come with a commercial use license. Please check the license details on each product page before use.
Since all items are digital and instantly accessible, we do not offer refunds. But if you face issues, contact us — we’ll make it right!
Only if the product is labeled with PLR (Private Label Rights) or MRR (Master Resell Rights). Otherwise, redistribution is not allowed.
You can download your purchased product as many times as you need. Just keep the email or your account login handy.
Check your spam/junk folder first. If it’s not there, contact us via the [Contact Page] and we’ll resend your files ASAP.
Yes! Most templates are fully customizable. Whether it’s Canva, Notion, or PowerPoint — you can tweak them to fit your style.
Nope! You can check out as a guest. But creating an account helps you track purchases and access downloads anytime.
Unable to find satisfactory answers ? Contact Support